[Resolved]  D2H — Yearly subscription for 12 months r.s 2984 free days as scheme not added to new vc no.

Address:NARASARAOPET-522601, GUNTUR DIST. ANDHRA PRADESH, INDIA

Subscriber Name: Mylavarapu appa rao
VC No: [protected]
Mobile: [protected]
Concern: Any Other Concern-Email

Description: Sir, As per the d2h infinite app I have recharged rs.2984/-
on 4-2-22 for 12 months plus bonus days. d2h app displayed that validity
till[protected]. But actually it is showing on TV screen valid till
[protected] only. So there is a loss of 90 days nearly. please look into
the matter and do needful. We believe in your d2h infinite app. if it is
not properly working, dont misguide the customer. Now i request you to
please add the days which I lost.
Awaiting for your early action.
I have requested so many times toadd no. of days free as per yearly subscription but not added till date.
This happend as d2h have not disabled the old id no./vc no. as it is not in use. so by default my money transfered to old id no. When requested they said they will not disable the old ID/VC NO., so the amount credited to old no. instead of ID/VCNO.
Now i request you to inform the d2h authorities to avail the facility of free days for yearly subscription
dt.27th of March 2023 instead of 25th Dec. 2022.
Thanks and Regards
Mylavarapu Appa rao
Contact No.[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 15, 2022
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2022
d2h Customer Care's response
Dear Mylavarapu,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Complaint comments 

Comments

Dear Mylavarapu,

I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

Thanks & regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information