[Resolved]  d2hshop.com — INCORRECT QUANTITY DELIVERED

Address:

Bangalore, Karnataka

I had booked Slique Hair Threading System (Quantity-2) on 19th March. The product was delivered on April 1st. I had ordered 2 but I received just 1. Order ID: [protected]Immediately within 30 minutes of receiving the parcel I called on [protected] and booked a complaint on D2HShop Customer Care and also emailed the details on [protected]@d2hshop.com Complaint ID: 335616On call I was told someone will get back to me within 72 hours. And I am still awaiting their call.I sent another email to the same email address mentioned above after 2 days to check the status of the complaint but no one is giving me the status. Today after 9 days when I called they said I need to wait for 25 hours more. I refused and requested to be connected to a Supervisor available and the call was dropped by the agent who spoke to me. His name is "Vikas"I called again and provided all the details straight from the scratch and again requested to connect to Supervisor. He agreed to it and when I asked him the supervisor name the call was dropped abruptly stating "The supervisor will himself provide his name" This was a total rude and ill mannered behaviour and tone. I do not remember the agents name who spoke to me. That was a low quality agent who did have a sense of responsibility and courtesy. When I called the third time the call was dropped immediately after I told him I want to check the status of my complaint.Basically the call was dropped intentionally and the 2 of my emails were ignored. I am still waiting to receiver the other product after paying for it. Required documents are attached. Invoice ID for reference: D2HINV50486356