Da Milano Leathers — my office hand bag

Address:

9494, C 9 , Vasant Kunj, New Delhi -70

I am your customer for more than 20 years now.
My office bag is very well & carefully used by me and has also been polished & repaired by your team.
The last repair in which the chains were replaced few months back has put me off. The quality of the replacement is absolutely poor and by virtue of which my bag has got redundant. I cannot imagine of such a poor quality work being done by your da-milano. I have never ever felt any issue on quality front - rather my zips were much better than what have been replaced.
I would request you to have a look at the quality of the zips affixed - i am sure you will also feel as disturbed as i am.
Will be grateful that the bag is arranged to be got repaired again with utmost care and excellent quality material.
Sandeep mehandroo
Ex. Head of finance of ranbaxy & sun pharmaceuticals inds. Ltd.
M. No. [protected]