Da Milano Leathers Complaints & Reviews

I purchased a Da Milano ladies Tote Bag for my wife which got broken after 2 - 3 months o[censored]se.

Considering lifetime warranty, I gave it for repair, however while under repairing it is handled very badly and

1. Shine of bag is gone (for which we bought this bag)
2. Bag looks like aged - This is mishandled to this extent that 2 -3 months used bag looks like very old bag,
3. There are very big wrinkles...

I am writing today for replacement or exchange of my bag which I bought 2 years back, I sent my bag for color edging but I am not satisfied with the work. Still there are so many lines which is looking very bad.

Your customer representative said these mark will always be visible in this type of leather it is not acceptable to me, I'm not comfortable in using it because of these marks.
So i request you to replace this...

1 days back I went to south ex store and was informed by the rep that the discount on the items is extended only till today that is 25th Jan that forced me to buy a laptop bag and later evening a handbag at 40% discount.
The very same product is on 50% discount online I was given the MIs information and I want to return the product or plz proceed with the difference amount....

My handbag is being mishandled as i gave a white handbag for cleaning purpose as per there life time warranty of da milnao at there store in cannought place...

Hi.. I am a loyal and regular customer to da milano for bags, shoes and more.. I gave my handbag for cleaning as per lifetime warranty on bags. My bag was in good condition and with only dirt on it to be cleaned.. The bag was taken at the da milano cannought place, delhi counter and slip was given to me.. I received message after a month or so to pick it up and i went to pick it up, firstly they refused that they even had the handbag and...

I’m extremely disappointed to attach pictures that depict poor quality of leather computer bag that I have purchased from Da Milano (pic of original tag attached). The leather of this bag has not only got torn from the edges, the colour from front and back has also started differing hugely. Additionally, leather at top edge of the bag has also worn out even though this is such an area where no wear and tear should take place as there is...

We bought laptop bag from delhi airport and kept the bag for 4 months as i was using another bag and it was kept in same packing as it came, after 4 months i started using and within one month color started fading. I went to ambience mall store and she suggested to use polish on bag and no resolution was provided, spending 10k on bag that cannot even run for 2 months is very bag. Shame on the quality not service being provided. Such a bad...

Dear concern,

With regret, i must inform that i am a regular customer of da milano product, till now, i was only purchasing the goods and first time, i was part of the experience of da milano services post-sales.

I will not hesitate to say that post-sales service has been really poor and strongly need to review.

I have purchased a bag worth of rs 16, 499 and during a rain shower, it got wet and...

I gave my belt which i bought 2 years backs for the repair at da milano store, pacific mall, tagore garden. The color of the belt has changed on both the sides. Both the times, they told me after 20-25 days that repair store returned it as it is. Last time, they told me that we will call you back in 2-3 days to resolve your problem but i received no calls. I am really disheartened by this kind of hospitality at da milano stores....

I have purchased 2 belts from your outlet at raja bhoj airport, bhopal before 4-5 months. As it was purchased from airport so it was not possible to return and exchange that in routine days. Today again i have to fly from there, so i take that article to exchange it, as when i was tried that, it was fit at the shop but when i tried that at my home, i found that it is not fitted to me. But when i talk to your sales girl ms. Pragati at bhopal...

Dear Customer care. I have been regularly purchasing stuff from your da milano store. Like office bags wallets shoes etc.

But recently came through a really unprofessional experience from you store in dlf da milano store noida.

While purchasing a bag worth Rs. 14000/- from your store i was told that there is a 40% discount on the bag. I made up my mind to purchase the bag at the cost of Rs. 8400/-. Which was...

It’s been a horrifying experience dealing with Da Milano and its Staff .i.e. Elante Mall, Chandigarh. I had bought a Rosso Brunello Shoe / footwear worth Rs. 5700 in the month o fMarch'15 which after wearing twice or thrice got ripped from front. The beads came out. I did not even wear it for 3 to 4 months of purchasing. I went to Elante mall store on 12th December, Saturday. The store Manager ( a Lady) told me that she needs to check in...

I have used the bag for just 2 or 3 times and to my surprise the bag is all worn out the handle came out, I assumed da milano to be a luxury brand and a brand like da milano selling such quality is such a disappointment, I have never experienced such kind of shame, I am sure I would like people to know about this and I would go ahead and post it on Twitter and Instagram with the picture of the bag.

Hello, I am from London, I visited india today I am coming back to london on Delhi international airport I bought one item as staff told me it’s international brand you have store everywhere and london as well so if you got any problem or you wants make life time warranty you visit store…then I have checked there is no any store available in london I visited your store same time to tell them I want to return this item and I want full refund because as you told me you have store in london. They didn’t help me with this matter which I bought within 5minutes I was visted store bcz your staff gave me wrong information because I thought you have store in london so I can make in future returns exchange or repairs but in london no stores available staff provided me wrong information. At same time I contacted to you customer support number nobody help me with my problem.

I am living in london so as your staff told me you have store in london so I make purchase because I know the return and exchange process in london but that’s why I bought item so I can visit your store for anything like refund, exchange or repair but here no store that’s I wants to return item for full refund you store staff not help me even I contact on customer support they also didn’t help me.. As international brand feel shame very very very pathetic and poor service. I will drop everywhere negative feedbacks for your store for your company….I want my money back for useless item and very poor service company.

I wasted my 3hrs on airport and nobody have helping nature

My name is
Bindi shah
Mobile - [protected]
Email id - [protected]@gmail.com

Respected sir/madam,
This is to inform you that there is no any frequent bus and direct bus for sulur .Today i was standing in busstop when i saw 41F bus the bus did not stopped and i was shouting stop stop still they did not hear and i took bus in running where i could fall down i got injury .Respected sir/madam i request you to take neccessary action on that particular bus 41F and provide more bus for sulur.
Thanking you

I bought a da milano bag from Indira Gandhi international airport Delhi domestic terminal with a discount of 40%. But on the same day I found the same bag with 50% discount in online. So I called the dealer but he refused to accept the complaint and he told there was no such purchase has done there.

I purchased da milano bag few months ago. yesterday i opened the bag to use it for the first time and saw that its edges were tearing off and some places also are tearing off. I felt very sad and disappointed because after spending around 10, 000 on a bag no one would expect this . I want my bag to be exchanged . or provide me refund.

I have bought a Da Milano's women's wallet and in few months the surface of it get rusted.

Recently bought a clipper from Da Milano but just after few months it’s leaving its colour residue from its leather.The leather residue just left its marks on my clothes, and it spoiled my clothes as well . Look into this matter and provide me with a valid solution for the same.Who is responsible for my damaged garment help me out in this matter.

I ordered a bag from Da Milano on 15th of August 2021, Order No: [protected]
Amount Paid : 4799/- more than 20 days have passed and my order is not being delivered despite writing continuous mails and calling Da Milano team every now and then. And about the status of the shipment- it isn't updated from days, displaying in transit since i ordered the product.
All i want is to get it delivered.