[Resolved] Daikin — air-conditioner not working | |||
I purchased a new 1 ton inverter AC in january 19 and got installed in january itself. It was cooling at the time of installation, but instllaer guy said it is normal as it is winners, I still registered another compliant for cooling next day, but still Soaking technician gave same excuse that it is not cooling due to winters. now I registered a complaint in March and they are saying, it's gas leakage, They should have replaced the unit just after installation as engineer should understand the issue instead of blaming winters Was this information helpful? | |||
May 12, 2019 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Indra, We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Apr 02, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Indra, We are unable to track your details. Please share your complaint/contact number, complete site address and dealer's name via given link: https://bit.ly/2UkvJ3j Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Apr 08, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Indra, We understand that our team got in touch with you regarding your concern and shared the requisite information in this regard. Furthermore, we request you to please get in touch with the branch directly at[protected]/500 for further assistance. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |||
 3 Comments | |||
Comments
The cont provide service and the cont give response i am given complant this 24th but tey sent so many teams they cant find the issue and my complaint no is HYD[protected] since last 4 days tey customer care people erasing more then 20 cal back requests but the cont respond and cont resolve the issue
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 4, 2019
Verified Support
Dear Customer (poli1425),
We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 5, 2019
Verified Support
Dear Customer (poli1425),
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300