[Resolved]  Daikin Air Conditioners / Daikinindia.com — 1 ton inverter ac

Address:700039

Date: 18/05/2019

Dear sir/ madam,

Please note that, i purchased jtkj35tv16u, inverter ac, 1 ton on 10/05/2019 from great eastern retail pvt. Ltd., rajdanga, kasba, kolkata - 700107. I opted cash purchase for urgent delivery. But received it delayed, on 14/05/2019. For installation i had to make several call to 'aggressive concern' (Local svc centre). Sorry to inform you that, after repeated requests the ac unit is not yet installed. It was informed by the above concern that, they could install it by monday 20/05/2019 only. I like to inform you that, service of this aggressive concern is extremely poor. I shall be obliged if you look into this matter as early as possible and try to change the local service centre for better service to the customers.

Thanking you.

Sanjoy basu roy
Customer
42/44, new ballygunge road
Kolkata - 700039
Ph. [protected]
L. L.[protected]
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Jun 23, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Sanjoy,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
May 23, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Sanjoy,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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