[Resolved]  Daikin Air Conditioners / Daikinindia.com — 4 complaint done since 31 may but no solution arrived in daikin

Address:	Ahmedabad, Gujarat, 380054
Website:	www.daikinindia.com

4 complaint done since 31 may but no solution arrives in daikin
This below is my complaint and no action has been taken and very poor installation and service has been provided. My bill is also attached in the mail.


Proper installation not done and service request complaint not attended since 15 days


I have attached my bill of ac that i have bought from sales india, ahmedabad. I have bought daikin air conditioner. I have several complaints and i really regret buying daikin ac. I am writing below my complaints in serial no. I have bought from sales india, prahladnagar, ahmedabad on 17 may 2016. Daikin 1.9 ton 3 star atc60

1) ac installation was done a week after we bought ac but this was ok with us
2) the installation coupon that was given from sales india to us to give to the installation representative. We had written on the installation slip on the same day of installation that we are not satisfied with the installation but no action has been taken by the dealer.
2) installation was very poor in comparison to many other company ac's that were installed at many other offices and homes.Installation staff was very rude and came to install ac at 7.30 - 8 pm at night. He did not even had the basic things required to install an ac. He made us run after 9 pm and 10 pm for things he required like water pipe, screws, elbows, solution to stick the pipe and we had to sit with him in office and as it was late he did not install properly as he just installed an ac and ran away. And as it was late his behavior was not so good. Is this what we expect from a so reputed brand?
3) water pipe was not fitted well and from next day morning water is leaking from my ac and we have sent complaint 2 times but no action has been taken since last 10-15 days.
4) service request was made online from daikin website before 7-10 days but nothing has been done for us up till now.
5) complaint was also made on call to daikin customer care and complaint no. Amd[protected] was given to us from company and channel parnter mr. Sunny thakkar and his phone no [protected] was sent to us on mobile message since many days but nothing has happened uptill now and we have really irritated. Our complaint has not been attended and all water continues to come out from our office ac and makes the floor and table beneath it completely wet

My phone no. Is + 91 [protected].

Please help if you can. My bill is attached.

And now when my company person came, he said i wont do it and the person who has installed ac has to do it

This is to inform you that i have placed 4 requests

1) amd[protected]
2) amd[protected]
3) amd[protected]
4) amd[protected]


I have faced lots of problems and now when engineer came to my office, he checked the ac and said that the person who has fitted the ac will come and solve the problems and went away. My problem has yet not been attended. No solution has come due to your badly fitted pipe. Water continues to leak and poor fitting has made us regret buying your ac. Please send some engineer to solve the problem. Site engineer came and said that daikin fitting person has applied gum solution and stuck the pipes now he will come to repair.. Other engineer phone no. Was also given his name is mr. Zuber shaikh and his phone no is [protected] but his phone is switch off till now. Earlier sunny thakkar was given duty and his phone no was [protected] but his no was also switch off. 1 month of problems after buying daikin ac is going to complete

What do we have to do now?? This is seriously too much problem caused due to your fitting person.

Please attend and call me on +91 [protected]

Thanking you.