[Resolved] Daikin Air Conditioners / Daikinindia.com — 5 star 1.5ton inverter ac ftkg50tv16u | |
I purchased a 5 star 1.5 ton Daikin inverter AC model no. FTKG50TV16U on 17 April 2019. Very soon, within 10 days of its installation, it's indoor PCB (as I was informed by the Daikin technician) was damaged and the AC started working as a non- inverter AC. I mean the AC would run until it reached the set room temperature and then the compressor would trip. Again the compressor would start running when the room temperature would rise to 2-3° celcius. On complaining, the PCB was replaced by the Daikin technician after 15 days. But, to my dismay, the problem of the tripping of the compressor remained unsolved. On complaining about the same again, I was told that both of the PCBs of the indoor and outdoor units would be replaced. After a long waiting and repeated complaints, the PCBs were replaced in the first week of October 2019 (when the atmospheric temperature fell to somewhere around 26-28°C). So, I couldn't use the AC after that. But, after winter season when on 15th April 2020 I switched on the AC, it didn't start either. The compressor ran for a few (15-20 ) seconds and then broke down completely. Then, I sent an email to the Daikin but got no reply from them till today. Balram Malik Bulandshahr, UP Mob. [protected] [protected] Was this information helpful? | |
May 22, 2020 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Apr 21, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Balram, We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support May 26, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Balram, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : / Give missed call on [protected] Call Us: [protected] /[protected] | |
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