[Resolved] Daikin Air Conditioners / Daikinindia.com — AC Cooling Issue
A
Aakash Jhaba
May 18, 2022
May 21, 2022
This thread was updated on May 21, 2022
THE WORST SERVICE EVER
I had purchased a Daikin AC on 14/04/2022 from Utility Engineers Sector 35 B Chandigarh. On 15th May it’s cooling had been stopped. I have been following up with you guys from 15th May regarding this issue. Request had also been raised on your so called Customer Service but no one has visited to repair it. They had assigned the request to local Daikin Customer Dealer (Pin 173205) but they are not ready to check as according to them there is a probability of Gas Leakage and they will not bear the charges for the same. The AC is under Warranty. I have also contacted company’s representatives who had installed the AC. They are not interested in picking up the call. No one is taking ownership to get my AC repaired. According to technician company’s policies are so rigid and they will not pay for Gas to local Dealer. This is so sad to hear that Company is not taking any ownership for the products which are under warranty. So Pathetic!!!
I want my AC to get repaired on immediate basis. Customer Request No is 26552178
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Jun 21, 2022
Complaint marked as Resolved
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
May 21, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Aakash,
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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