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Daikin Air Conditioners / DaikinIndia.com

Daikin Air Conditioners / Daikinindia.com — AC inefficient cooling

I purchased FTKM50UV16U from local dealer for my 168sq ft room on 2 June 2021 but ac take too much time to reach 27c from 33c (more than 1.5 hours) and then never go below 25c. Technician at my place are not qualified enough to detect the issue. I feel cheated and disappointed by cooling
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I lodged a complaint on Daikin, it's reference I'd is 26711150
Reply
Dear Kushal,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
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Dear Kushal,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Reply
Kushal96's [Complaint's author] reply, Jun 23, 2022
A technician came, checked and couldn't find anything. He filled his form and went. After that no-one has come. Pls don't send local technicians of my area, they don't even try to open outdoor unit. Pathetic experience, worst service, no follow up even after days
Dear Kushal,

We have re-escalated your concern to our team. Request your patience in the interim.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Reply
Dear Kushal,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
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