[Resolved]  Daikin Air Conditioners / Daikinindia.com — AC manufacturing defect

Address:H.no.835, Near Singhal nursing home , Dayanand Nagar

Hi! Daikin India,
I don't know which email is this I am sending you. As I had sent you endless no. of emails and didn't get any single phone,  e-mail, or any message from your side.
I had bought a split as of Daikin and it's a nightmare for me as of now. The Ac cooling is gone, one of the co. The mechanic takes 3000 rs from us and now denied coming to check the Ac again. We really ### up by this garbage AC BOX OF your so-called world-class company. In 3 years the Ac is not able to run for 8 months.
It's really a pathetic product, there is a manufacturing defect but neither of you guys is replied not the local service center is replying and denied coming.
Now, what should I do as I am looted by your Company, Ac again not doing cooling within 1 month of refilling and wielding of the Ac coil. It"s a manufacturing defect and no one from Daikin give an ear on it. Even he gives me 3 months guarantee for the cooling now denied to come and said to me that do whatever you want. Complaint to the co. I am not coming . Now what should we do, its like i am an ### to buy this garbage  AC . Its gives me a mental stress in this deadliest summer. My 3 years old kid is the most suffered in this heat.  I got no any feedback from your side .

Regards
A looted CUSTOMER by Daikin India
Akshay Rathi
[protected]
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Sep 26, 2021
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Akshay,

We sincerely regret the inconvenience you have faced. Please share your complaint number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Aug 26, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Akshay,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Comments

Still waiting for any response and reply from Daikin's side. All summer is gone and we are moving towards the winter session. But no one comes from Daikin to check the issue. They come and looted 4500 from me and says that your all problem is fixed that was a manufacturing defect now it resolved and we will give you 3 months guarantee for the work. But within a week the same zero cooling problem occurred again, now they ask me to change your coil it cost 15k, what the ### they are talking about 115000+4500 = 19500 rs I have to pay for the brand new Ac again. I am trapped with this junk manufacturing company, my first experience with this company is totally ###ed up. Daikin Ac just looted my hard-earned money. 3-year-old Ac brand new still the lamination is there and I again burnt 4500+15000 rs on this garbage product. Buycott Daikin really ###ed up by this product its a headache for me now. Now they don't leave any way except to buy any other company Ac as they have just screwed there CUSTOMER by selling defective products. From july I am sending lots of email to the daikin india's all dept. but they don't give a ### on the complaint .
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Sep 21, 2021
Verified Support
Dear Akshay,

We understand you are facing an issue with your Daikin product, Please share your complaint number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 4, 2021
Verified Support
Dear Akshay,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

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    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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