[Resolved]  Daikin Air Conditioners / Daikinindia.com — AC not getting serviced

Address:Shamli, Uttar Pradesh, 247776
Website:www.daikinindia.com

Prev Year I purchases Unfortunately Daikin Split AC, beliving on your fake commitments shown over website and Ad on tv. Now I am trying to call poorest service center and each time I call I am unable to put my service request each time avg wait time was 30 Min. After choosing call back option, it has been more than 3 days since I am waiting for call. There is no way out to reach customer care,

The same has happened prev year also. I open a service request and service boy came after 15 days. and it was assured to me that same scenario would not be repeated again, .

Again you are harassing customer by doing the same again.

Now suggest in this heat how can i run my AC.

What can I do is I will get my AC repaired from outside and will submit bill to Dakin. In case Daikin Refuse to reimburse the same I will more to consumer forum for Fraud against daikin.

I am struggling to get my ac serviced but again no response.

This is complete harassment by DAKIN.

Please get the AC serviced withing a day or 2 as this is the you promised while selling AC to customer. In case of failure I will take further actions,

And please dont comment and send me message that we have forward your concern to team and blah blah. I need resolution.
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May 11, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Mohit1goel,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team.
Kindly share your contact details site address and complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
Apr 08, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Mohit1goel,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
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