[Resolved]  Daikin Air Conditioners / Daikinindia.com — ac not working due to gas leakage

Address:122008

Hi team

I purchased 26 ac from daikan (Supplier m square) and i am facing some issues related to 6 acs. So i called the daikin customer care and raised the issue and they assured me that the technician will visit within 24 hours which never happened till date.

After that i called multiple times to daikin’s customer care (Almost 7-8 times) and every time they assured me that technician will going to visit my place on the very same day which again never happened.

I even raised my concern to senior executive but until now nothing is being done.

This is highly unprofessional and not expected from such a reputed brand. I am really regretting why i bought acs from daikin. A customer only wants good after sales service and if you cannot provide that you will definitely lose your customers.

I will never purchase your product in future and will also advise others not to buy daikan’s product. Dealing with daikan is such a pathetic experience.

I am also planning to raise this to consumer forum.

Robin,
Dlf phase 2,
Gurgaon
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Sep 23, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Robin,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Aug 16, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Robin,

We are still waiting for your response. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Aug 23, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Robin,

We hope your issue has been resolved. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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