[Resolved]  Daikin Air Conditioners / Daikinindia.com — AC not working properly

Address:H.no.-2560, Noor di bazar ,Jandiala Guru , Punjab, PIN-143115

We bought our ac on 4th june 2020. But ac cooling is not upto the mark.. Then i complaint on consumer service of daikin then golden services attended the call in very unproffesional manner. They said gas is not in apppropriate quantity, then they refill after many days.. After 3-4 days again cooling is not ok. Again same complaint done, again golden services attended again gas refilling done, it happens several time nd still its not working properly. We want to replace this piece as we were given defective one. It was comendable effort on service centre part but how they can make good a piece which was defective.. So to avoid this nuisance and to save time and for customer satisfaction it is better to replace this by company.

Kindly see into this matter, the details of its bill is attached below.
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Aug 6, 2021
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2020
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Richa,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Aug 24, 2020
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Richa,

We would like to infrom you that the concern you were facing in your Daikin AC has been resolved by our service team to your satisfaction vide ticket no. LUD[protected]

While appreciating your patience & trust, we regret the inconvenience caused to you.

Going forward, we would like to appraise you on the presence of our customer care thru customer support :

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
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