[Resolved]  Daikin Air Conditioners / Daikinindia.com — Ac problem

Address:700104
Website:daikinindia.com

Ac bought on 04/04/2015. Within 2 months there was a gas leakage which was repaired. Again leakage happened after about 3-4 months which was again repaired. Again there is a leakage. After repairing also the ac fails to chill the room. The ac is defective from the very beginning and no appropriate action is still not taken by daikin. Extremely frustrated with the daikin services and we want a replacement of the ac.
We are investing time and money both but nevertheless the ac never chills the room and after every 3 or 4 months there is a gas leakage.
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Oct 22, 2016
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear rano11,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team.
Kindly share your contact details /site address and complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Sep 01, 2016
Updated by rano11
Service request no - CCU[protected]
Contact details - A6/12, Diamond Park, Joka, Kolkata- 700104
Ph No- +91-[protected]

It is really frustrating that the ac is disturbing from the very beginning. No proper action is being taken from the very beginning and there is point for harassing mentally.

Please take immediate action and sort the thing on FOC basis.
Verified Support
Sep 08, 2016
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear rano11,

Thanks for providing us your complaint number. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
Sep 20, 2016
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Hi rano11,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
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