[Resolved] Daikin Air Conditioners / Daikinindia.com — air conditioner warranty extension | |||
I had purchased an inverter ac on 12th April 2017 . It was not functioning from 25th September 2017. After somany Enquiries ( calls as well as mails) they had visited and tried to repair the machine. As they fail to resolve the problem they had replaced both the outdoor unit and indoor pcb on 16th Dec 2017.As a customer it's my right to get warranty extension for 1yr from the date of repair. When I contacted to the daikin office at Cochin they told that I'll get the mail regarding this 1 week after the replacement o[censored]nit. But till this time I didn't get any response and when I called to the daikin office Cochin they are not sure about the things. We got an information that free routine maintenance service durin warranty period for my ac is on 1st 12/08/2017 2nd 12/12/2017 and 3rd 12/04/2018. I got this message only on 05 /12/2017 and that time it was complaint. I want to know about the warranty extension and the free maintenance services. Was this information helpful? | |||
Feb 26, 2018 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jan 13, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Anjana Sarath, We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support Jan 16, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Anjana Sarath, We are still awaiting your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support Jan 23, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Anjana Sarath, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] | |||
 3 Comments | |||
Comments
Sir/Mam,
My name is Prince Sharma last month i purchased dikin 1.5 inverter ac, but
from the date of installation. my ac not even work properly even for 10
minutes because when the insallation was done by dikin proffesional staff
was not done properly the ac didnot oing well cooling and i was complaing
from last 1 month on dikin coustomer care ever time new dikin person come
on my shop and they blaming each other and asking for money.No one reday to
accept his fault help me on this matter kindly send a technical team to
check and find the correct culprit who is responsible my faulty
installation.
kindly solve my problem as sson as possible i am unable to use my ac other
wise i have to go consumer court. i am attach my bill and service recipt of
the dikin person .
thankings you
Prince sharma
19/9 ground fllor rajouri garden delhi
conatct: [protected]
My name is Prince Sharma last month i purchased dikin 1.5 inverter ac, but
from the date of installation. my ac not even work properly even for 10
minutes because when the insallation was done by dikin proffesional staff
was not done properly the ac didnot oing well cooling and i was complaing
from last 1 month on dikin coustomer care ever time new dikin person come
on my shop and they blaming each other and asking for money.No one reday to
accept his fault help me on this matter kindly send a technical team to
check and find the correct culprit who is responsible my faulty
installation.
kindly solve my problem as sson as possible i am unable to use my ac other
wise i have to go consumer court. i am attach my bill and service recipt of
the dikin person .
thankings you
Prince sharma
19/9 ground fllor rajouri garden delhi
conatct: [protected]
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 2, 2018
Verified Support
Dear Prince Sharma,
We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 9, 2018
Verified Support
Dear Prince Sharma,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
BAD SERVICE BY DIKIN REPLACE MY AC AND RFUND MY MONEY MAKING FOOL BY DIKIN
HELLO SIR/MAM,
My name is Prince Sharma I have purchased a dikin 1.5 ton inverter ac on 13/2/2018 from last more than 1 month i am continously complainting on coustomer care and mail on [protected]@daikinindia.com, but no response from dikin all engineers sent by dikin all making fools and repeatly sent by dikin coustmer care by complaining.Each and every time they are unable to find the problem why so expensive ac is not making cool . They said its working like . I surely donot want this ac of low cooling like 5 yr old ac which no gas .
kindly send a replacement team at my shop and refund my money and take the scrap from my shop and also cancel the service dealer ship of "DURGA REFRIGENRATION TAGORE GARDEN" because they was the first who installed my ac and said me plz call dikin technician for more help we are helpless . I want to know who were they. iam again attch my bill and service bill.
regards
prince sharma
19/9 ground floor rajouri garden delhi
contact: [protected], [protected]
HELLO SIR/MAM,
My name is Prince Sharma I have purchased a dikin 1.5 ton inverter ac on 13/2/2018 from last more than 1 month i am continously complainting on coustomer care and mail on [protected]@daikinindia.com, but no response from dikin all engineers sent by dikin all making fools and repeatly sent by dikin coustmer care by complaining.Each and every time they are unable to find the problem why so expensive ac is not making cool . They said its working like . I surely donot want this ac of low cooling like 5 yr old ac which no gas .
kindly send a replacement team at my shop and refund my money and take the scrap from my shop and also cancel the service dealer ship of "DURGA REFRIGENRATION TAGORE GARDEN" because they was the first who installed my ac and said me plz call dikin technician for more help we are helpless . I want to know who were they. iam again attch my bill and service bill.
regards
prince sharma
19/9 ground floor rajouri garden delhi
contact: [protected], [protected]
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KINDLY resolve the problem as soon as possible.
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
We are still waiting for your response. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999