[Resolved]  Daikin Air Conditioners / Daikinindia.com — Attending ac complaint is very poor and misbehave by Mr. Anil (Mob.No.[protected]

Address:

110092

I had lodged complaint in the last days of March 2017 online as well as on customer number too. But my complaint did not attend by the company and kept unattended uptil 5th april, 2017. On 6th april 2017, Mr. Anil whose number mentioned above sent msg me that this is number for any complaint and attending the complaint soon. After sometime, one technician came and checked my new daikin split ac which was not having any current. He said that the installation of this ac is done wrongly. He for the time being corrected it but said for rectification in installation. Immediately i told to the technician to do it correct immediately and he said i will come on saturday to do this. My warranty was expiring on 16th april. So the technician did not made visit my home despite calling him on his cell time and again. His cell No. is [protected]/[protected]. They closed my complaint without satisfying my end. When I contacted Mr. Anil, he says u have not informed me and technician is requesting me to take amc to attend this complaint. Since my complaint is not attended to before expiry of warranty then how can we expect the services will be provided well on time after availing amc of this ac. Kindly take stern action against Mr. Anil and technician who did not attend my complaint timely and these types of peoples are spoiling the name of the company. My number is [protected].