Daikin Air Conditioners / Daikinindia.com — Bad Odour & gaseous smell | |||
We have had 6+ visits from Dainkin Service team yet ZERO resolution. Nothing has happened. We still face the same issue till date. I'm unable to sleep in peace as the odour is so bad. We need a replacement of the product at the earliest as we have been struggling for several months, met several Daikin service personnel. Yet NOTHING happened. Very fed up. Was this information helpful? | |||
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
We had the coil changed today. And now am waking up from my sleep with the foul smell. We have had several service men coming into our house. Yet zero rectification, you have cost us time, money and sleep.
I cannot share my address in a public forum, however you can call me @ [protected].
Dealer name - S C Shah located @ Anna Nagar, Chennai.
Multiple escalations happen over all these months. Am not interested in emails. Kindly arrange a call back with a senior manager at the earliest. Else we shall move to consumer court as you have cost us unmatched frustration and wasted our time.
I cannot share my address in a public forum, however you can call me @ [protected].
Dealer name - S C Shah located @ Anna Nagar, Chennai.
Multiple escalations happen over all these months. Am not interested in emails. Kindly arrange a call back with a senior manager at the earliest. Else we shall move to consumer court as you have cost us unmatched frustration and wasted our time.
I am yet to receive any call on the above complaint.
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 5, 2021
Verified Support
Dear Nithya,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]