[Resolved]  Daikin Air Conditioners / Daikinindia.com — Change of outdoor unit

I purchased a Daikin 1 TR SPLIT 4" FTHT 35 UV 16 INV from your dealer Weather Maker, Sector -49, NOIDA (UP) on 11 Feb'22 along with four ACs of various capacities.
In the last three months, this AC has stopped cooling five times due to gas leakage.Everytime the pipe in the outdoor unit burst from a new spot and gas leaks. It appears that the material used in the outdoor unit supplied is of inferior quality or fake.The details of my complaints can always be verified from your customer care.
This kind of frequent breakdown is quite frustrating and needs a permanent solution.
In view of this, you are requested to investigate and replace the outdoor unit as soon as possible.
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Jun 27, 2022
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
May 24, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Suniljha488,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
May 25, 2022
Updated by Suniljha488
No action has been taken till now.
Verified Support
May 26, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Suniljha488,

We sincerely regret the inconvenience you have faced. Please share your complaint & contact number so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Jun 27, 2022
Updated by Suniljha488
contact number-[protected]
complaint ref ID[protected]

Complaint comments 

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Mobile Number-[protected]
Address-
Colonel Sunil Jha, Flat No.4Y-702,
Gurjinder Vihar
Greater NOIDA-201310
Dealer- Weather Maker, Sect-49, NOIDA

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