Apr 19, 2022
Updated by Khadershah Compressor is not being replaced 20 days have passed.Nobody specially the service branch head Mr Arun is not bothered to resolve the problem.
Apr 19, 2022
Updated by Khadershah Compressor replacement required
Verified Support
Apr 20, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Khader,
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Apr 22, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Khader,
We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.
Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Apr 24, 2022
Updated by Khadershah I have already shared all the details as per your requirement at mail id
[protected]@diakinindia.com.My prob has not been yet resolved. Compressor still not changed.It is the 3rd time technician have visited and failed to repair the ac.Now I request Diakin to change the outdoor unit.Job worksheet has been attached herewith.
Verified Support
Apr 25, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Khader,
Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.
Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Apr 26, 2022
Updated by Khadershah Fifth time the service team visited .Now they changed the capilliary and some other parts and said now your ac is functioning.This is to inform you that still ac is not cooling and not even the water is gushing out of the outlet pipe. Kindly look into the matter.It has become a mental harrassment .Apart from these I have to take a leave from job the no of times service team visits .Moreover the service team was so smart to declare that ac is working.If ac is working why does the water is not being pumped out of the outlet pipe .I am really now disappointed.
Verified Support
Apr 27, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Khader,
We would like to inform you that our team tried numerous times to get in touch with you but your contact number is not contactable. Kindly share your alternate number and convenient time so that our team can get in touch with you.
Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Apr 27, 2022
Updated by Khadershah From which no did ur team contacted me.My alternate no [protected]
Apr 28, 2022
Updated by Khadershah Sorry to tell that your service team head Mr Arun whose cell no is 91 [protected] of Breeze Air Solution has given a false report to customer care that ac is cooling.And now he is not answering also.Thisis to inform that ac is not working and infact service team is trying to fool us.How many days more will have to wait for the solution.
Apr 29, 2022
Updated by Khadershah No of times the technician has tried to repair the Ac but could not repair it.we have been complaining about the Ac since we purchased it .Kindly replace the unit asap.
Apr 29, 2022
Updated by Khadershah Dear Sir,
Kindly update on the status of our complaint.
As per your requirement I am herewith attaching you the details:
Complaint no /contact no - GHA[protected]/ CX ID[protected]
Dealer's Name Aggarwal Electroworld
Add shop no 30, jagat farm, Greater Noida
Dealer's ph no [protected]
invoice no 578 dated[protected]