[Resolved] Daikin Air Conditioners / Daikinindia.com — daikin ac motor replacement | |||||
Dear team, I belong to Jodhpur, Rajasthan, using a Daikin AC from last many years. Recently, had a problem with its motor, hence searched few service centres in Jodhpur. I have contacted around 3-4 service centres but did not get any positive response. I have talked at Riddhi Siddhi, they showed their disability in this and asked me to contact any other service centre. I have also talked to Mr. Imdaad Ali (missed the name of centre), he said he will provide us with a new motor in few days as he has to get it from outside but it’s been 2 months, his motor has not reached to Jodhpur yet. In result a customer is suffering and NO ONE WANTS TO GET BOTHERED ABOUT IT. Around 15 days back, I have also lodged an online complaint. A service engineer named, Mr. Deepender singh visited my place. He ended his visit with a statement that ‘I will come after few days with the motor’. HE HAS NEVER TURNED UP AGAIN. Many people have apologised but no one has actually done something. On the customer service number, A lady said many times that Ma’am a Senior engineer can help you in this please note down a contact number of Jaipur[protected]. You guys are wasting money on that telephone because NO ONE PICKS UP THAT PHONE. Instead put some money on recruiting professional staff, who can really help customers. I am not asking this motor for free!! Atleast I can hope for a help from people who are attached to the company. If you guys can’t do this also then please revert me in writing so that I can switch to another AC company. Awaiting for a response WEATHER POSITIVE OR NEGATIVE!! (I have marked this mail to all the people who are involved in this) I don't need apologies again, i have collected many! I NEED RESPONSE WHICH CAN HELP ME OUT. Thanks. Regards, Was this information helpful? | |||||
Jun 12, 2018 Complaint marked as Resolved Jaipur (0141-2218903). i called no response from this as no one picks call.
intially i called mr imdad ali of jodhpur with mobile number9875216732, .i mailed to the [email protected], [email protected], [email protected]
Le, [email protected], Email : [email protected] and otherthan this i complained on [email protected] but mails turn out to be blocked one.and one of engineer came at uour place but he diddnt turn up.i ve been lodging complain from last three monthsbe it offline or online but no response at all .
thank u sir Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jun 13, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Smita Thanvi, We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support Jun 18, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Smita Thanvi, Thanks for acknowledging us. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] | |||||
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