[Resolved]  Daikin Air Conditioners / Daikinindia.com — Daikin Split AC - Replacement not received yet after waiting for 2 months

Address:Saviour Greenisle, Crossing Republik, Ghaziabad, Uttar Pradesh, Pincode : 201016

Daikin Team,

I am very upset with the service your team is providing. I have bought the split AC (DAIKIN SAC 1.0T 3SINV ATKL35TV) on 13th Feb 2022 and start using the AC from March. After using one week, cooling problem arises and from that day it is not resolved yet. On complaining, Service center (Breeze Solution, Ghaziabad) has refilled the gas 3 times but problem not resolved. Then take the Unit to the service center and done some fixes but after installing at my place, again same problem i.e. AC is not cooling and smelling also. Finally on 10th June, they prepared the report for replacement and asked me to wait. Now its complete 2 months over but I didn't received any replacement unit. I bought the AC trusting Daikin brand and unfortunately my family is not able to use it and facing trouble due to careless from Daikin service. My kind request to Daikin Senior management to look into this and help for AC replacement. I bough this AC from Reliance Retail Limited, Gaur City Mall.

Vikas Sharma/Prashant Jha - [protected]/[protected]
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Sep 19, 2022
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Vicky,

We sincerely regret the inconvenience you have faced. Please share your complaint number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Aug 12, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Vicky,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]"
Verified Support
Aug 16, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Vicky,

Please share the earlier requested details with us so that we can assist you in the best possible manner.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Aug 18, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Vicky,

We are waiting for your details. Kindly share the same or get in touch with us on our customer care numbers mentioned below or write to us at support mail ID [protected]@daikinindia.com. Call Us: [protected] /[protected]

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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