[Resolved]  Daikin Air Conditioners / Daikinindia.com — #daikinindia Fails in Installation. Damaged building because o[censored]nprofessional installation

Address:Coimbatore

We have purchased Daikin VRV – Ceiling Suspended Type & One Way Cassette from Global Aircon, Chennai for Rs. 691, 921.98 in the month of October 2020. The supplied equipment reference number is FXAQ40PVE6.

The installation o[censored]nit is totally unprofessional way. They charge Rs. 1 Lakh rupees for installation. But when they install they damaged our building more and caused agony and tension. Untrained unprofessional personnel from Daikin comes for installation. We have tried to contact Daikin Managers and Customer care. But they are not responding.
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Aug 9, 2021
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Nov 09, 2020
Updated by daikincoimbatore
To prepare drawing as per site condition where to fix ac and how to bring pipes from terrace. They have not done (example they put wholes from inside not even seen outside wall what is there, photo shows ac pipe in between toilet pipes).
daikin engineers must visit the site. And to give instruction to workers. But they have not visited single time.
Third— workers are well trained from daikin —- is it correct training?
Fourth – all drain pipes made bend – why so…
Fifth- — when they started work, promised all ac pipes will be covered with pvc pipes, but in between joints not covered – — so rain water is coming inside. PVC pipes are not at all useful- it is worsening the building.
Customers believe in Daikin and given the order, but not able to install properly. Or not able control workers properly . They not at all having any plans to work.
Daikin engineers not attending phone calls, not responding in social media also.

Even installation itself much worst, When service comes how they work?
Daikin advertising daily innovation and research.

First research how to install the aircon.

https://daikincomplaint.wordpress.com/
Verified Support
Nov 11, 2020
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(daikincoimbatore ),

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Nov 19, 2020
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(daikincoimbatore ),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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