Daikin Air Conditioners / Daikinindia.com — Damage Outdoor unit while installation

Hello sir,
let me tell you what is technican did after complaint the men that came to first time installation he is not proper trained for this job he damage the outdoor unit fins while new ac installation so i raise the complaint and then the second technician came to my house with no proper tools like Fin Straightener or water level tool
he asked to give him any knife or needle after i give him a single needle (you can think needle is not proper tool to straight fin) i will tell him that the damage is big but he refused to accept that the outdoor unit fins is damage he told me this is only minor fins bend so i tell him if fins is not damage then please repair as new then he told me that the fin is not 100% repair like new (so i will tell him then this fins are damage ) i only want to replace ac why i m taking responsiblity if technician did the damage to outdoor this msg already sent to daikin customer support but not action taken for replacement from daikin side the images below only from bottom damage there are also top small damage fins
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
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Dear Rohit,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
rohit6789's [Complaint's author] reply, Apr 18, 2023
my contact no is 9755928025

Address teelakhedi near judge colony behind mangal vatika 464001
Dear Rohit,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Rohit,

Please share the earlier requested details with us so that we can assist you in the best possible manner.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Rohit,

We have forwarded your concern to our team. Please allow us some time we will get in touch with you shortly.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]

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