[Resolved]  Daikin Air Conditioners / Daikinindia.com — defects in new product

Address:Preet nagar street no 3 Begu road, Sirsa, Haryana

I have purchased new daikin AC JTK model on 30th April but after sometime I found that air conditioning is not working properly even it’s on 20 and they are not straching cool air...very bad daikin...fake products it’s cost 54000.. after spending too much amount on air conditioner I m not satisfied with products fake product by company . Company is using only their name to exploit the market and they are not providing the products at customer satisfaction. Product cost are too much high but still quality product not delivered I feel I made mistake by purchasing daikin at 54000. I will never said anyone or favour anyone to buy daikin AC
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Jul 4, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Prikshit,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Jun 02, 2019
Updated by [email protected]
Sir I have already share m contact detail with you and received call from you... but your executive asking me for credit card details for payment refund. I share with them bank details but they are insisting on credit card detail. Why you need this when I going to provide bank detail for payment refund why credit card necessary...
Verified Support
Jun 03, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Prikshit,

We sincerely regret the inconvenience you have faced. Please share your contact number with us so that we can get this checked. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Comments

We purchased A/C on 7/6/2019 and today its 11/6 and still there is no service provided by the daikin company.
We have been calling customer support service for past 3 days and no one is doing anything.
Its such a waste of time and the company have made fools out o[censored]s.
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 17, 2019
Verified Support
Dear Tanav,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 20, 2019
Verified Support
Dear Tanav,

We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 27, 2019
Verified Support
Dear Tanav,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

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    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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