[Resolved]  Daikin Air Conditioners / Daikinindia.com — Faulty outdoor units and parts

Issue with my Daikin split AC
I've seen other consumers complain about Daikin AC's. Similar problem for me too. My AC unit in bedroom was not working for more than a month. I registered a complaint and these service men came to repair it. They said the PCB of the outdoor unit was gone and they charged me 11, 000 for it and said it will be ok. The next day it stopped working again. I called them again and this time took the whole indoor and outdoor unit to their service center and called me after a week and said that there are multiple other parts that were not working and said it would cost me around 9, 000 again. Is this a joke because it could have been the other part which is at fault. Why charge extra price for unnecessary PCB unit. Is this how you do your business? Making faulty PCB's. I've just went through the other complaints and every single one of them are literally about their PCB units. This is definitely a scam since it is impossible for every single customer to have the same problem right? That too a part which is not covered in the warranty so there is no other option other than to pay for that. I am seriously not okay with what ever scams you guys are doing. Better to close your business. And I wonder how no government bodies take no action even after such miserable things they are doing. Just going through these complaints tells us about your company and services.
It is better to go with other companies like samsung or lg because they work very well and at least do not scam people through such cheap tricks.
Was this information helpful?
No (0)
Yes (0)
Jul 12, 2022
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear KC,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information