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Daikin Air Conditioners / DaikinIndia.com

[Resolved]  Daikin Air Conditioners / Daikinindia.com — Faulty PCB

Address:Gurgaon

I have Daikin Inverter ACs which have been giving problems since installation. Recently in July 2020 one of my Daikin AC stopped working. Upon contacting Daikin customer service my complaint was directed to their channel partner Tridev Daikin sales in Gurgaon.
After checking the unit they suggested to change PCB which costed me Rs 5600. After putting new PCB also the AC didn't work. The technician then suggested to change the motor as well for which I paid them additional 4400.
Now 11 months later again the same AC has again stopped working and their channel partner Tridev sales, girgaon is demanding Rs 9000 for the new PCB which was for 5600 Rs 11 months back.
I don't know what to do. I'm so disappointed with Daikin ACs. Their customer service sucks.
I would never recommend anyone to buy Daikin Air-conditioners.

Vimmi
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Aug 12, 2021
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Vimmi,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Jun 28, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Vimmi,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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