[Resolved] Daikin Air Conditioners / Daikinindia.com — faulty product | |||
The inverter ac was purchased in september 2017 but after installation there was leakage problem in ac. The same got repaired under warranty. This year again, we are facing same problem with the ac and when customer support was contacted we were told that there would be visiting charge of rs 400 + gst and additional cost would be recovered in case of any fault. The product sold was faulty since beginning, why should we suffer and pay again and again for faulty product. The same should be resolved without any additional charge or the product should be replaced. Was this information helpful? | |||
Jun 15, 2019 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support May 02, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Jitin, We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support May 06, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Jitin, We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support May 13, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response DearJitin, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |||
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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