[Resolved]  Daikin Air Conditioners / Daikinindia.com — Inverter AC FTD 50K 1.5 T

Address:New Delhi, Delhi, 110091

I have a 1.5 T Daikin Inverter A/c FTK 50 Model. This is the fourth year o[censored]se and has had several trouble from the second year on wards.

1. The Coil had to be replaced 2 times in 4 years, costing ~ Rs.13, 000 first time and ~Rs. 9, 000 the second time.

2.Within two months of coil & valve replacement this year, the 3 PCB have gone bad (this is after no voltage fluctuation & constant use of Blue Bird Stabaliser). The Replacement coat of 3 PCB is another 14, 000/- + Tax

3.The Rotary Fan has also gone bad. The replacement cost of same is 5800/- + tax.

Having to spend ~ 30, 000/- in repair in one year ! My question to Daikin is, What kind of quality Product are they manufacturing in India? Why are the spares so expensive ? Why are the consumers not informed on high cost of spares at the time of sales? What 3rd rate vendors are used to service their products who are busy trying to make extra buck over and above such expensive spares of Daikin?

Daikin after sales service sucks even after charging such high repair cost. They don't respond, are out right rude and god help their call center executives.
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Shrikant,

Sorry for the inconvenience. Kindly share your contact details along with site address and Dealer Name or complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
May 31, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Shrikant,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information