[Resolved]  Daikin Air Conditioners / Daikinindia.com — lack of customer support

Address:	New Delhi, Delhi
Website:	Daikin India

I have 5 daikin acs bought a year and a half back, 1 broke down 2 weeks after purchase, daikin refused to replace the ac changed parts only. Now 2 ac’s were not cooling complained mid june action mid july, daikin took the working acs to their workshop and returned dead acs on the 18th of july... No action till end july when i escalated, the complaint. They now diagnose it as burnt coils and demand 20, 000 r/s per ac more than 50% of the cost of an ac, to get any response from daikin after 1 and a half month if continuos complaints i escalated it to global team, then suddenly the indian team woke up and offered us repairs at 50 percent discount. However nobody in the entire indian organisation uptil the top management has any interest on customer care... Instead their top managers head if customer care, speak in a raised voice to customers that complain... My grievance is against the 1 and a half month of no ac due to no interest in customer care, i would like yo see action against daikin india