[Resolved]  Daikin Air Conditioners / Daikinindia.com — new ac causing trouble

Address:208006

I purchased a daikin air conditioner of 1.5 ton on 10th april, 2019. There has been gas leakage in ac thrice and when i called the service center, they came and did some temporary fixing which did not last long. I am fed up and have tried calling kanpur area's head management of daikin but they seem to be quite ignorant to the issue. Therefore i am raising this issue here. If the ac has some serious issues, i make a humble request to change it because rs 32, 000 means alot for a middle class man.
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Oct 27, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Tanu,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Sep 10, 2019
Updated by Tanu28
I have sent an email on [protected]@daikinindia.com.Please get back to me asap.
Sep 12, 2019
Updated by Tanu28
Please assign some support executive for my problem.I can not keep waiting for your replies.I have realised daikin gives the worst use experience.
I will give this feedback to whosoever would think of buying daikin items.
I will also take this issue to Twitter.
Verified Support
Sep 16, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Tanu,

We're truly apologetic for the inconvenience caused to you. Please share your complaint/contact number, complete site address and dealer's name with us via direct message. Please click on the given link for the same:- https://bit.ly/2UkvJ3j

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Sep 22, 2019
Updated by Tanu28
I have already sent message many times.When will this be resolved?
Verified Support
Sep 26, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Tanu,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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I have sent an email on [protected]@daikinindia.com regarding some information.Please get back to me asap.

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