Daikin Air Conditioners / DaikinIndia.com

[Resolved] Daikin Air Conditioners / Daikinindia.com — No progress in repair of our inverter ac after 18 days

Vibhukr

from Varanasi, Uttar Pradesh

Address:	Varanasi, Uttar Pradesh, 221002
Website:	Daikin AC twitter account

I purchased a daikin inverter ac last month & after 2 days there was some problem in the ac & some parts needed to be replaced.
Several complaints were raised thru company's customer care, but no progress in repairs from company. When contacted thru twitter, company has fixed set of response: escalation of service request, promise o[censored]pdates & call back, but no call back or updates. Without any progress in repairs, company informs that complaint has been resolved.
Daikin may be having good products but poor & inefficient service, unexpected from a japanese company, that too "global leader".

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Sep 17, 2016

Complaint marked as Resolved

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Hi Vibhukr,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]

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Comments

Daikin Air Conditioners / DaikinIndia.com Customer Care

from Delhi, Delhi

Verified Support

Dear Vibhukr,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team.
Kindly share your contact details /site address /complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]