[Resolved]  Daikin Air Conditioners / Daikinindia.com — No service support (in warranty period) for non working a/c - unethical behaviour

Address:	Viluppuram, Tamil Nadu, 606202
Website:	www.daikinindia.com

Hi,

We run business in Kallakurichi and have installed 6 Daikin Air Conditioners (A/C).

Out of these machines, 3 machines had various issues
1 - Had water leakage from indoor unit
2 - Remote not function properly
3 - No cooling/not working

We have contacted customer care and have raised service request ref. no. MAA[protected] on 14th May and still not even one person have contacted or visited our business place.

The issue has been in our business for past one month and we have got no response/action from either Daikin Customer support nor support personnel.

As we are into services business and working of Air-conditioner has to be our utmost priority. But we have no/proper response from Daikin customer support or Support personnel.

We have been getting standard request number and acknowledgement from Daikin customer support with no resolution in sight.

We had trust in Daikin support and have invested with more than 6 AC units. Now we are totally frustrated with this kind of response from their end.

We recommend people not to buy Daikin A/C's for business.