[Resolved] Daikin Air Conditioners / Daikinindia.com — not replacing faulty ac | |
I am a loyal daikin customer with over 6 daikin split air conditioning units installed in my house. However, i got a 1.8 ton daikin split air conditioning unit installed in one of our rooms on 27.06.2017 and the said unit has caused me utter inconvenience, to the extent that off late i have called the daikin service centres every alternate day to deal with the issues. I have made great efforts on my part to have the problems solved but have failed miserably which brings me to believe that i was given a faulty piece. I am short of a month away from the expiry of the warranty which is probably the cause for the customer services slacking on their behalf and waiting to make money at my cost as thereafter i will be left with no other way out. I have had to face immense harassment and discomfort due to the non working of the air conditioning unit in this heat. As you know these are the peak summer months and i despite having invested a great amount to facilitate my comfort in this heat am having to endure it and be embarrassed everytime i have guests over. Was this information helpful? | |
Jul 8, 2018 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Vijayant (Vijayant909), We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support Jun 07, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Vijayant (Vijayant909), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] | |
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
Contact: [protected]
Address: #183, Sector 17/A, Gurgaon, 122001
Dealer: Dawar International Electronics Pvt.Ltd.
Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999