Daikin Air Conditioners / DaikinIndia.com

Daikin Air Conditioners / Daikinindia.com — Online warantty says 5 years warranty on PCB but Technician said only 1 year

Santhosh33

from Chennai, Tamil Nadu

Jun 22, 2023

Address:

Sholinganallur, Chennai

Hi Team,

Even I bought Daikin Inverter split AC on April 2019 in Amazon. PCB board failed in June 2023 and when checked in invoice it says 5 years warranty for PCB board failure. But technician said it covers for 1 year alone and purchased after Sep 1st only has 5 years coverage. This is completely a scam from a well known manufacturer.

Ref id CHE[protected]

Today only ordered the Board.

Can I get soemone's attention on this issue ASAP and resolve my warranty issue. Even Dailin Support team is not clear about it.

Thanks
Santhosh

Was this information helpful?

No (0)

Yes (0)

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Related Daikin Air Conditioners / DaikinIndia.com reviews

View all 660 Daikin Air Conditioners / DaikinIndia.com Reviews

Comments

Daikin Air Conditioners / DaikinIndia.com Customer Care

from Delhi, Delhi

Jun 24, 2023

Verified Support

Dear Santhosh,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]

Santhosh33

from Chennai, Tamil Nadu

Jun 25, 2023

Hi Team,

Can you please take some immediate action.

Thanks

Abbarua's reply, Jul 26, 2023

Hi! Have they resolved your PCB issue? I, too, have the same problem and am running from one corner to the other hoping to get some update but Daikin has such pathetic customer grievance redressal. Everybody is sitting clueless while the customer has to keep following up.

Rajeshca's reply, Sep 2, 2023

Hi bro, have they resolved ur issue? I'm also facing same issue I had bought in June 20 still they're saying warranty of 5yr applicable only for the products purchased after sep 20 .