[Resolved] Daikin Air Conditioners / Daikinindia.com — Part changed twice within 5 months | |||
I had put in a service request # GHA[protected] for my AC which was not cooling. It was attended today (that is 12th Oct '20) by one engineer from H F Enterprises, Noida. I was told that the capacitor of the outdoor unit needed to be replaced. I was billed Rs.1440 for this job and I have already made the payment. I want to bring to your notice that I have paid Rs.1263 for the same job less than 5 months ago when the same part was replaced. This was under service request no.GHA[protected]. It appears that your engineer is not using genuine part. The original capacitor in the unit lasted for so many years since the AC was purchased and the replaced one did not even last 5 months. It is unfair and unjustified that I should be charged for this part again in such a short time. The amount paid today should be refunded back to me. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Oct 14, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Customer, We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Oct 22, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Customer, We are unable to trace the required details so we request you to kindly share your contact number along with site address or Complaint number at https://www.messenger.com/t/DaikinIndia. So that, we can proceed for further. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |||
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