[Resolved] Daikin Air Conditioners / Daikinindia.com — Pondicherry service centre damaged my pcb
V
Visala
Apr 28, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
Address:
Pondicherry
When i booked service through website they called me from Pondicherry service centre R.S. Refrigeration service a service person came and said that he knows only how to clean then they said they will send another person which took a long time then a person come he said there is fault in pcb and they will order a new one then tried to fix a pcb which they said is new but it's not and said me that is fully damaged buy a new one then I told them it works for some time then it turns off they are like yea that is it is fully damaged then i raised a service request again some other new person came and said it's board fault then I told they checked with new board also but he said that might not be a new board . All the service people came from Daikin registered R.S. Refrigeration service a person from there own service centre is telling me that instead of new pcb they might have used old one . This how pathetic the service in Pondicherry it's been more that a month i have no solution to my AC and they didn't give me the completion certificate but collected money from me and when I asked it back he why did you give money without completion certificate. I am never going to buy any products from Daikin if still have them R.S Refrigeration service as Pondicherry service centre and I need my ac fixed at the earliest
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Jun 1, 2022
Complaint marked as Resolved
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2022
Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Visala,
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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