[Resolved]  Daikin Air Conditioners / Daikinindia.com — Poor Quality of product and Service No Warranty

Address:Flat no. 104 , 1st floor ,Bldg no. 37

I had purchased 1.5 tone Ac from Kohinoor Electronic Pvt LTD in 26th Jan 2020 .
Its been only 3 year and the product has started giving problem its not giving cooling.
Daikin claims that there are best in class and can be used for hevy duty also .
I m using it for household and its been only 3 years and the technician from Daikin has confirmed that outer unit PBC circuit has failed and need to be replaced and it will cost approx INR 7000/- to 8000/- .

Were as Daikin claims that 5 years circuit warranty and 10 years compressor warranty.
But the technician claims the warranty is from September 2020 and product purchased before that are not liable for warranty.

Its been only 3 years what kind of product quality you all are providing.
And the technician claims there will be no guarantee and warranty for the product replaced.

Shall we keep on spending for this pathetic service and product.

Which claims to be heavy duty and fails miserably when it comes to performance.

Really poor quality and really upset with service.

The product quality is poor also there are not covering it under warranty and the price is also expensive and no warranty for the product replaced.
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Jun 9, 2023
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
May 08, 2023
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Saurabh,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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