We booked a reinstallation request for our old Daikin AC on 10th May request no. 2648128 in Haldwani Uttrakhand. The technician de-install the AC very roughly like an untutored person and called up another technician to fix it but installation didn't complete on the same day.
Next day they fixed it and AC was installed and as soon as AC got switched on the outer unit started burning with smell and smoke to which they splashed water bucket to it which was shocking to us. Then they started fixing it again, in between when we were inquiring whats wrong whats happening they didn't tell us anything. Later they said the outer unit is very hot right now so they will come again and check it in 2-3 hours when it will cool down but they didn't come back. The person was non - technical, unskilled for sure.
Ticket no is[protected]
And mailed this all last month for which i got a reply from Mr. Amit and Mr. Parmendra that Daikin will fix my AC only when i will pay the cost.
I already mentioned in my complain that why will i pay when its Daikin's mistake.
There is only one service center in Haldwani region, managed by Mr. Pooran Was this information helpful? |
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