[Resolved] Daikin Air Conditioners / Daikinindia.com — required part not replaced | |||
Sir, i have purchased daikin inverter ac 1.5 ton of 5star rating model no. Ftkf50tv16u from vijay automobile gt road amritsar, on 28th april, after few days the outer unit stop working and no cooling, i had lodged complain on 15th june and service engineer visited on 16th june and said that a part needs to be replaced. He assured that replacement will take place in 2 working days. After 9-10 days when i didn’t receive any call from service desk, i called many times during this period to vijay automobile but every time said it will take 2 more days. Then i met “mr. Simranjeet singh at vijay automobile on 23rd june, i think he is the head of service department for daikin india in punjab, has confirmed that part will get replaced today only. Nothing happened till today. I am completely clueless and worried whether daikin has “after sale service” or they just sale and forget. Arun kumar [protected] Was this information helpful? | |||
Jul 27, 2018 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jun 26, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Arun Kumar, We sincerely regret the inconvenience you have faced. Please share your complaint number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] | |||
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : / Give missed call on : 92 101 88 999
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999