Daikin Air Conditioners / DaikinIndia.com

[Resolved] Daikin Air Conditioners / Daikinindia.com — Service

R Varshney

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

This is further to my complaint about wet cleaning service.
After cleaning, there have been some problem with cooling. The cooling air is ice freezing even though we set the temperature as 29°c.
We registered complaint about this (Comp no. Gha[protected]) but the reason is still unknown. The engineer visited two times and they did something but the problem is still not solved. We have to keep temperature at 30°c and fan at lowest point to make it normal. The problem started only after cleaning, before that it was working as expected.
What is the solution for this problem and who is responsible for this?

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Jul 25, 2017

Complaint marked as Resolved

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2017

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear R Varshney,

Thanks for providing us your Complaint No. or . Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]

Jun 19, 2017

Updated by R Varshney There is no update from your side since 17th June. You seriously working on the complaint?

Verified Support

Jun 20, 2017

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear R Varshney,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]

Jun 21, 2017

Updated by R Varshney No one visited to check the problem till now.
It is smelling very badly now that we can not switch on the AC.
I need someone to check the problem by tomorrow else I have to complaint about this in some legal way.

Verified Support

Jun 23, 2017

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear R Varshney,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]