[Resolved] Daikin Air Conditioners / Daikinindia.com — Service complaint | |
I have purchased the window AC 1.5 tonnes on may 2020, I called customer service and asked for the exception as there was lockdown in the country most of time during this year and also there was covid at my place and people got vaccinated after that and they were not feeling well As per the govt rules and regulations we should avoid calling people to our places and also we had severe covid at my home We all were very scare and taking precautions I called them and informed in advance abt the same after when they agreed to take it as as exception and then daikon sent one of the engineer at my place and looked over it and informed me the gas has been leaked and send different team will come to fix this Now again they have denied they are saying it will be chargeable they are fraud and after all thisconversation on phone with agents, supervisor and manager it was all waste of time they have taken u turn now Their product is such a waste which hasn’t worked even for one complete year properly Was this information helpful? | |
Sep 14, 2021 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jul 29, 2021 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Customer (Shilps18), We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Aug 14, 2021 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Customer (Shilps18), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |
 2 Comments | |
Comments
The issue is not resolved
It’s such a pathetic service and the company
I regret my decision of putting their pathetic product in my home
I will never ever recommend daikin
Because of these companies like daikin India is far behind who has such a bad and worst customer service
They have never contacted and try to resolve the issue
Their managers are very rude and have no manners to speak
They think themselves that they are the vip of India
Such a worst experience
It’s such a pathetic service and the company
I regret my decision of putting their pathetic product in my home
I will never ever recommend daikin
Because of these companies like daikin India is far behind who has such a bad and worst customer service
They have never contacted and try to resolve the issue
Their managers are very rude and have no manners to speak
They think themselves that they are the vip of India
Such a worst experience
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Aug 16, 2021
Verified Support
Dear Customer (Shilps18),
We are sorry for the unpleasant experience you had. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
We are sorry for the unpleasant experience you had. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
It’s been more than 10 days that I am just getter fake promises from daikin they are working on it
But the truth is they are not doinganythung it’s been over 2 weeks
No response no follow ups only fake promises
We request you to share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300