[Resolved]  Daikin Air Conditioners / Daikinindia.com — service issue

Daikin is taking more than 2 months to resolve a noise issue and they are citing issues due to unavailability of the spare part for more than two months now. Mumbai being a biggest city of india if they don't have the part about as availability here then wat about smaller cities and rural areas.
I have spoken to daikin customer care floor supervisor sunil, bhavsnesh and their manager jatin but issue doesn't seems to resolve soon. Mumbai are service manager shivam yadav doesn't picks the call nor does any call back. If we call mumbai service centre siddhi cool service they have only one answer "there is no part availability"
Worst service ever seen in my life
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Nov 16, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(prabnd),

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Oct 08, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(prabnd),

We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Oct 15, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(prabnd),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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