[Resolved]  Daikin Air Conditioners / Daikinindia.com — sir, please solve the problem, else refund my money

Address:Hyderabad, Andhra Pradesh, 500072

hello sir, check the below image for my new ac status @ last 5 days.

Purchased date: 27/may/2018
Model: jtkj50tv16u
Serial no: 0003200

Installation date: 28/may/2018
=
But still ill never used my new ac, because installation failed due to gas leakage.

First complaint: 01/jun/2018
=
Service engineer does not have the gas cylinder to fill the gas. So still i am waiting for that. (Ganapathi air solutions people never provide the gas to the service engineer)

First engineer name (Saturday) - mani
Second engineer name (Monday) - ganesh

Complaint reference numbers:
=
Hyd[protected]
Hyd[protected]

My work leaves:
=
Saturday, monday, tuesday (Loss of pay - 3200.00 rs)

These guys are told me we are coming in morning hours or evening hours like that. After that they will never accept my call.

Already i lost 3200.00 rs (Loss of pay amount @ my office)
So, please solve this problem, else refund my money. How many days taking to fill the gas??
May be local servicing engineers are better than your service.

Finally simply frustrated with daikin servicing.

Thanks & regards

Prabhakar
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Prabhakar,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Jun 06, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Prabhakar,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Complaint comments 

Comments

AC is not proper cooling. Due to heat, our customers are going back .. We are having a lot of trouble.
AC is to be withdrawn .. Complant is repeated and there is no response. Service is also not good.
Please take care of our compliant and take it quickly and quickly. If not, then we will have to take any other decision.
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 5, 2018
Verified Support
Dear Sunil (sunilpamnani),

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 8, 2018
Verified Support
Dear Sunil (sunilpamnani),

We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Jun 16, 2018
Verified Support
Dear Sunil (sunilpamnani),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information