[Resolved]  Daikin Air Conditioners / Daikinindia.com — Split ac model# ft35g, sno. Fabre003091/fabre003455

Address:

Lucknow, Uttar Pradesh, 226021

I purchased daikin split ac model # ft35g on 17 march 2011 from m/s refrico (Near odeon cinema, cantt. Road, lucknow, up) for rs.34990/=, which carried a warranty of 1+4years. Its performance started deteriorating in 2014 and in may-june 2015 it stopped cooling. M/s refrico examined it and said there was leakage in condensor coil. They repaired it on payment but the same problem recurred. Now m/s refrico says that the coil has to be replaced (At a cost of rs.7000/=) but the replacement will not carry any warranty!.In other words, if the coil leaks again even after just a week, i have to buy that again!!. This complaint is bring to your kind notice 2 important things: 1. I have been using 2 acs of another make other than daikin, since last 15 years and never faced any problem with them. Therefore, daikin acs in my experience, can not be considered as dependable. 2. Why the seller is not communicating with daikin to help the customer to attend to complaints?