[Resolved]  Daikin Air Conditioners / Daikinindia.com — split acs capacitor and compressor giving out in only a year o[censored]se

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New Delhi, Delhi

I had purchased a Daikin split AC on 13th of Aug'18. We had started facing
cooling issues in the same since last week and on 24th of this month we
requested a service visit. The service engineer told us the capacitor is
defective and replaced the same on 25th Aug’19. While replacing the capacitor he also found another issue
and now claims that the compressor is faulty and has to be replaced. I have
been using ACs since over 2 decades and have tried close to every brand
offering ACs in the market and have never ever seen compressor giving out
within only a year of purchasing.
I paid more than market value of your AVG ACs because of the brand value
Daikin offered but the AC has proved to be worst off than locally assembled
ones. I placed a request to replace the unit and not just the compressor for which i was denied without even mentioning why they couldn’t take my request. I am saddened by the casual attitude of the customer care and even after writing emails and numerous calls, they aren’t taking it seriously.