[Resolved] Daikin Air Conditioners / Daikinindia.com — terrible after sales service of daikin | |||
Dear sirs When a customer buys a reputed japanese branded air conditioner, daikin, the least any customer expects is a decent after sales service. Our split aircon has not been working for past few days, our complaint number is 21718136 Despite numerous calls and follow ups, nothing is being done. In the high heat, if one doesn’t use the ac, when would one use??? It just shows bad management which one expects the least from a reputed japanese brand. It’s an extremely disappointing experience and plan to address this issue in the consumer forum. Regards Manish D115, defence colony New delhi Mobile :[protected] Was this information helpful? | |||
Aug 29, 2019 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jul 25, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Manish, We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Jul 29, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Manish, Our team visited at your premises and found ODU PCB faulty, the same has been replaced and after that, it has been found that there is a leakage in the evaporator coil. To fix the issue ODU PCB and evaporator coil need to be replaced but you are not ready for the same. Kindly get in touch with us in case any further assistance is required. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |||
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