[Resolved]  Daikin Air Conditioners / Daikinindia.com — unattended service

Address:DOUNGIYA, Bhatindi, Jammu, Jammu and Kashmir, 185112

I have registered my request for servicing my ac today 06.04.2019 id[protected] but it is not being attended i have been left on the mercy of local service dealer who is not attending it properly, how service person called me at 2.59 pm that he is coming but at 4.44pm i again called him he made excuse that it is late i cannot come his mobile number is [protected]. How strange is after about 2hrs he refused to come. What a sad state of affairs customer is at mercy of local service dealer. Such a big concern has kept 3rd class service persons who make customer suffer. It is requested to take legal action against the service centre.
In the meantime to make arrangement for redressal of my complaint to make my ac functional.
[protected]
[protected]
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May 22, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Apr 06, 2019
Updated by Nassar Ahmed
I have registered my request for servicing my AC today 06.04.2019 ID[protected] but it is not being attended I have been left on the mercy of local service dealer who is not attending it properly, how service person called me at 2.59 pm that he is coming but at 4.44pm I again called him he made excuse that it is late I cannot come his mobile number is [protected] .How strange is after about 2hrs he refused to come.What a sad state of affairs customer is at mercy of local service dealer. Such a big concern has kept 3rd class service persons who make customer suffer.It is requested to take legal action against the service centre.
In the meantime to make arrangement for redressal of my complaint to make my AC functional.
[protected]
[protected]
Apr 06, 2019
Updated by Nassar Ahmed
I have registered my request for servicing my AC today 06.04.2019 ID[protected] but it is not being attended I have been left on the mercy of local service dealer who is not attending it properly, how service person called me at 2.59 pm that he is coming but at 4.44pm I again called him he made excuse that it is late I cannot come his mobile number is [protected] .How strange is after about 2hrs he refused to come.What a sad state of affairs customer is at mercy of local service dealer. Such a big concern has kept 3rd class service persons who make customer suffer.It is requested to take legal action against the service centre.
In the meantime to make arrangement for redressal of my complaint to make my AC functional.
[protected]
[protected]
Verified Support
Apr 08, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Nassar,

We sincerely regret the inconvenience you have faced. Please share your complaint number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]  
Verified Support
Apr 11, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Nassar,

We are still waiting for your response. Please share your complaint number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Apr 18, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Nassar,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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