Daikin Air Conditioners / Daikinindia.com — Warranty for outdoor PCB unit

Hi, i have purchased Daikin AC in June 2020. As per website warranty for PCB unit is 5 years but technician says its out of warranty hence I have to pay 10, 000/- apprx. Hence I'm requesting to resolve my issue and also clarify warranty coverage
Was this information helpful?
No (0)
Yes (0)
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rajesh,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Rajeshca's [Complaint's author] reply, Sep 2, 2023
Hi, contact no.9490000932
Classic climatizers are the brand authorised service provider.
And they are saying product purchased after sep 20 are coming under 5yrs warranty otherwise I have to pay 10000 for pcb replacement
Dear Rajesh,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Rajesh,

Please share the earlier requested details with us so that we can assist you in the best possible manner.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Rajeshca's [Complaint's author] reply, Sep 2, 2023
100184248 is the service request number. Moreover they are not taking AMC request saying that PCB have minor problems and suggesting to replace the same by paying 10, 000/-
Dear Rajesh,

We are waiting for your details. Kindly share the same or get in touch with us on our customer care numbers mentioned below or write to us at support mail ID [protected]@daikinindia.com. Call Us: [protected] /[protected]

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information