Daikin Air Conditioners / Daikinindia.com — Water Leakage in one way cassette indoor unit of VRVX plant

Address:Noida

My two VRVX units got installed in May 2022 and July 2022. Since installation there have been water leakage problem from one way cassette indoor units. There are FOUR one way cassette indoor units are installed. Multiple times I have informed the Daikin team and they have come to check but unable to fix it permanently.

Now the dealer and Daikin team has stopped responding to my messages and calls. I have serious doubts that they have installed faulty units in my home and are now running away to fix it. Daikin and the concerned dealer are now started behaving like 3rd class road side AC repair shop.

It is very very disappointing that after spending such a hefty amount on VRVX plant in my home, the product is 3rd class. I have wooden floorings in my rooms and they are getting damaged day by day. I have to keep rubber mats on the floor.

I will never suggest anyone buying the VRV from Daikin. They do not have well trained technicians and only work on hit and trial methods.

Ashish
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
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Dear Ashish,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Ashish,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Ashish,

Please share the earlier requested details with us so that we can assist you in the best possible manner.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Ashish,

We are waiting for your details. Kindly share the same or get in touch with us on our customer care numbers mentioned below or write to us at support mail ID [protected]@daikinindia.com. Call Us: [protected] /[protected]

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]

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